Parents Introduction

Wicklea want to hear what you have to say.
Your opinions and ideas are important to us: send us an e-mail or letter, ring us on 01179030480 or make an appointment to see a member of staff. Let us know what is going well or what could be even better and of course, we are happy to answer any question you might have.

Arrange to see your child’s class teacher
We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two after school, just check with the office first or catch them in the courtyard. A longer discussion can be arranged within a day or two, these are useful if you have a specific question about their learning or there is something you feel we need to know.

Parents’ evenings are held twice a year – once in Term 2 and another in Term 4. At these meetings you can find out about the work your child has been doing, what they do well and enjoy and what their targets are. There will also be opportunities to look at their exercise books and see classroom and corridor displays.

Following the Annual Report, which is sent home in July you can arrange to see your child’s teacher to discuss the content of this and ideas to support your child during the summer holidays in preparation for their new year group.

Letters and Messages
Letters are often sent home regarding trips, other special activities your child will be involved in and information. We also use the e-schools texting service and e mails to keep you informed and to send messages.

Please look out for these and try and respond before the deadline to enable the school to keep on track with its plans for all pupils. More and more we prefer to communicate electronically so please keep an eye on the website and ensure we always have your up to date e-mail and telephone number.

Speak to the Head of School
Mr Morgan will provide you with information about the whole school and help create the essential home/school link which enables your child to succeed and meet their potential. If it is difficult for you to visit watch out for questionnaires and surveys or put a note in your child’s reading folder.

Mr Morgan writes newsletters regularly and these are always posted on our website. If you have ideas for items parents would find useful to be published in newsletters please let us know.

Visit when you can
During Term 2 we hold OPEN DAY. This is an opportunity to visit the school and watch lessons in every year group; the date is always communicated to parents well in advance.

On occasions we will hold a themed evening when you can come along with your children and find out about specific areas of the curriculum. Parents are also always welcome at concerts and sports days.

Ofsted
Have you completed the Parent View survey? This gives you the chance to tell Ofsted what you think about Wicklea and has replaced the paper questionnaire it used to use. It asks for your opinion on a range of aspects of school life. You are also able to view the results of the survey as it has been completed so far.

The information, alongside an analysis of our results and the progress made by the pupils is used by Ofsted when they are making decisions about which schools to inspect, and when.

Complaints
This section of the website also informs parents of the complaints procedure. Complaints are rare and in 99% of cases a face to face conversation or a telephone call can sort out any concerns effectively.

There is a complaints procedure which begins with a formal complaint made to the Head of School in writing. The Head of School will then provide you with the information about any further paperwork and next steps including the involvement of the Governing body. A copy of the Complaints Procedure we use can be viewed in the Policies section of this website.